Shipping policy
Shipping Policy
Processing Times
All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
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Standard Shipping: 3–7 business days (within Australia).
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Express Shipping: 1–3 business days (within Australia).
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International Shipping: delivery times vary by destination (typically 7–14 business days).
Please note that delivery times are estimates and may vary due to factors outside of our control.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking details so you can follow your delivery.
Shipping Destinations
We currently ship Australia-wide and to selected international destinations. If your country is not available at checkout, please contact us via the contact form on our website for assistance.
Delays
Elysium Nutrition is not responsible for delays caused by postal or courier services, customs clearance, or events beyond our control.
Lost or Damaged Parcels
If your order is lost or arrives damaged, please contact us via the contact form on our websiteso we can investigate and resolve the issue.